Delete a Custeva cloud account

No account is required for local use. These steps apply only if you enabled cloud backup.

Delete in the app

Open Custeva.
Open Settings.
Open Cloud backup.
Choose Delete cloud account and data.
Review the explanation and confirm.

This deletes the cloud identity and cloud-backed item records, turns cloud synchronization off, and detaches items still stored on the current device. Local items remain available so an accidental account deletion does not erase the only copy on your phone. Delete those items in Custeva or uninstall the app if you also want to remove the local copy.

If you cannot access the app

Email dev@codingfactory.xyz with Custeva account deletion as the subject. Tell us whether you protected your backup with Google or Apple, or used an anonymous backup. If you used Google or Apple, write from the email address linked to that sign-in when possible. We will reply with the steps needed to locate and verify the cloud account before deleting it. Do not send passwords or scanned documents.

What may remain

Short-lived operational backups, security logs, support correspondence, and records required for purchases, fraud prevention, accounting, disputes, or law may be retained for a limited period. Apple or Google store transactions are managed through your store account and are not deleted by removing a Custeva cloud account.

Deleting a cloud account does not cancel a Custeva Pro subscription. Manage or cancel subscriptions through the Apple App Store or Google Play account that made the purchase.